Cointellect is a company with a lot to prove to both existing and potential new customers these days. Even though the company has seen a lot of initial success, they also got overwhelmed by it which caused payment delays among other issues. The recent contract changes the company announced didn’t help matters either. But by looking at their recent announcement, things might slowly start returning to normal.
Some progress has been made in regards to withdrawal requests, according to Cointellect. Dogecoin withdrawals will be enabled for all users (which has happened already), but there is a twist : the company is figuring out what kind of limits to put in place. While they are figuring this out, you may or may not be able to withdraw funds at this time, as the withdrawal limit in your account remains at 0.
It is expected that all users will be able to use the Dogecoin withdrawal option in the next 24 hours. Judging by the Dogecoin withdrawal page at this point in time, the 20% withdrawal fee has been completely removed, which would be a very nice change. It remains to be seen whether or not this will be the case once more users start requesting a withdrawal though.
In other news, the current Cointellect mining performance is still not where it should be in terms of generating enough revenue to honor every withdrawal request at any given time. Things have definitely been improving as of late, and now that contracts are earning their “proper amount”, this situation should sort itself out very soon.
While there are still plenty of customer support tickets to be answered, rest assured the Cointellect staff is working around the clock to get these issues resolved. Some replies may take longer than everyone would like, but due to the large backlog that is currently in place, there is nothing left to do but wait I’m afraid.
Cointellect users who are using an ASIC mining device (for solo mining purposes) will not be happy when they find out that ASIC support has currently been disabled for an unknown period of time. According to Cointellect, there is an issue with certain users abusing the platform, yet the team is confident that ASIC support will be restored shortly.